Including Utility Customers and Stakeholders in Strategic Planning for Customer Satisfaction

Author： Turner Billy   Sanders Linda   Patterson James   Sweeney Michael  

Publisher： Water Environment Federation

ISSN： 1938-6478

Source： Proceedings of the Water Environment Federation, Vol.2006, Iss.1, 2006-01, pp. : 158-166

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Strategic Planning: Key to Effectively Managing Your Utility

By Blankenship Linda   Wheeler Brian  

Proceedings of the Water Environment Federation, Vol. 2009, Iss. 15, 2009-01 ,pp. : 1806-1811

Water Environment Federation

Access to resources Recommend Favorite

IT Strategic Planning: Catalyst for Utility-Wide Performance Improvement

By van Buskirk Rod   Sanchez Humberto  

Proceedings of the Water Environment Federation, Vol. 2011, Iss. 16, 2011-01 ,pp. : 1056-1058

Water Environment Federation

Access to resources Recommend Favorite

Strategic Financial Planning: Cornerstone to a Successful Utility

By Howe Peggy L.   Landis Alan P.  

Proceedings of the Water Environment Federation, Vol. 2002, Iss. 12, 2002-01 ,pp. : 14-20

Water Environment Federation

Access to resources Recommend Favorite

Mining Customer Feedback through SWOT Analysis to Inform Strategic Planning

By Casale Robin J.   Shea Linda G.  

Proceedings of the Water Environment Federation, Vol. 2012, Iss. 1, 2012-01 ,pp. : 304-309

Water Environment Federation

Access to resources Recommend Favorite

Optimizing Technology and Economics – Utility Wide Strategic Energy Planning for the Philadelphia Water Department

By Allis W.W.   Crockett C.   Rolph N.   Kleveter M.   Kumar P.  

Proceedings of the Water Environment Federation, Vol. 2010, Iss. 2, 2010-01 ,pp. : 399-415

Water Environment Federation

Access to resources Recommend Favorite