Process Benchmarking Drives WWTP Maintenance Optimization within the National Water and Wastewater Benchmarking Initiative: City of Calgary and the Regional District of Nanaimo Demonstrate that Business Process Design Must Precede Technology

Author： Main David   Dallaire Catherine   Martens Kendal   de Pol Sean  

Publisher： Water Environment Federation

ISSN： 1938-6478

Source： Proceedings of the Water Environment Federation, Vol.2011, Iss.18, 2011-01, pp. : 479-496

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