Offshore outsourcing of IT services as new service development: The role of change and its management

By Rashid Amber Gul  

Journal of Organizational Change Management, Vol. 25, Iss. 3, 2012-05 ,pp. : 445-461

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The role of change management in implementing the offshore outsourcing business model: a processual view

By Ramanathan T.  

Service Business, Vol. 3, Iss. 4, 2009-12 ,pp. : 341-358

Springer Publishing Company

Access to resources Recommend Favorite

HR outsourcing success: does partnership quality variables matter?

By      

Journal of Business Economics and Management, Vol. 14, Iss. 4, 2013-09 ,pp. : 664-676

Taylor & Francis Ltd

Access to resources Recommend Favorite

New public management: evaluating the success of total quality management and change management interventions in public services from the employees' and customers' perspectives

By Scharitzer Dieter   Korunka Christian  

Total Quality Management, Vol. 11, Iss. 7, 2000-09 ,pp. : 941-953

Routledge Ltd

Access to resources Recommend Favorite

Quality Management and the Process of Change

By Almaraz Jeanne  

Journal of Organizational Change Management, Vol. 7, Iss. 2, 1994-02 ,pp. : 6-14

Emerald Group Publishing Ltd

Access to resources Recommend Favorite