Increasing calculation consistency and reducing calculation time using Six Sigma: a case study of salary determination in an institution of higher education

Author： Utecht Kathleen M.   Jenicke Lawrence O.  

Publisher： Inderscience Publishers

ISSN： 1740-8849

Source： International Journal of Services and Standards, Vol.5, Iss.2, 2009-07, pp. : 115-134

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