The hidden dimension of emotional labour: tactics to cope with emotional dissonance in French hypermarkets

Author: Vignon Christophe   Scoyez Sylvie  

Publisher: Inderscience Publishers

ISSN: 1740-8938

Source: International Journal of Work Organisation and Emotion, Vol.4, Iss.2, 2011-12, pp. : 113-135

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract