Benchmarking Zimbabwe's crucial public service operations to facilitate adoption of best practices or reengineering for world-class status

Author: Kupakuwana P.S.  

Publisher: Inderscience Publishers

ISSN: 1741-2242

Source: World Review of Science, Technology and Sustainable Development, Vol.1, Iss.2, 2004-10, pp. : 151-170

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Abstract