Geographies, motivations and benefits from ISO 9000 standard: a comparison of manufacturing and service organisations

Author: Castka Pavel   Balzarova Michaela A.  

Publisher: Inderscience Publishers

ISSN: 1746-6474

Source: International Journal of Productivity and Quality Management, Vol.5, Iss.4, 2010-05, pp. : 370-383

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Abstract