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By Su Yi-Ping   Hall C. Michael   Ozanne Lucie  

Asia Pacific Journal of Tourism Research, Vol. 18, Iss. 1-2, 2013-03 ,pp. : 92-107

Routledge Ltd

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The drivers of customer satisfaction in the hospitality industry: applying the Kano model to Sicilian hotels

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International Journal of Leisure and Tourism Marketing, Vol. 3, Iss. 3, 2013-03 ,pp. : 215-236

Inderscience Publishers

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Towards an economic-geographical approach to the globalisation of the hotel industry

By Niewiadomski Piotr  

Tourism Geographies, Vol. 16, Iss. 1, 2014-01 ,pp. : 48-67

Routledge Ltd

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The effects of SARS on the Korean hotel industry and measures to overcome the crisis: A case study of six Korean five-star hotels

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Asia Pacific Journal of Tourism Research, Vol. 10, Iss. 4, 2005-12 ,pp. : 369-377

Routledge Ltd

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Research note: Size, efficiency and productivity in the Spanish hotel industry – independent properties versus chain-affiliated hotels

By Such Devesa María Jesús   Mendieta Peñalver Luis Felipe  

Tourism Economics, Vol. 19, Iss. 4, 2013-08 ,pp. : 801-809

IP Publishing Ltd

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