Health services innovation: evaluating process changes to improve patient flow

Author： Fitzgerald Janna Anneke   Eljiz Kathy   Dadich Ann   Sloan Terry   Hayes Kathryn J.  

Publisher： Inderscience Publishers

ISSN： 1368-2156

Source： International Journal of Healthcare Technology and Management, Vol.12, Iss.3-4, 2011-05, pp. : 280-292

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