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Total Quality Management & Business Excellence, Vol. 24, Iss. 3-4, 2013-04 ,pp. : 496-518

Routledge Ltd

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Factors influencing quality corporate governance in Sub Saharan Africa: an empirical study

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Emerald Group Publishing Ltd

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Evaluation of the factors that determine quality in higher education: an empirical study

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Quality Assurance in Education, Vol. 18, Iss. 3, 2010-01 ,pp. : 227-244

Emerald Group Publishing Ltd

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Performance-based service quality model: an empirical study on Japanese universities

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Quality Assurance in Education, Vol. 18, Iss. 2, 2010-01 ,pp. : 126-143

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Attitude towards internet banking: a study of influential factors in Malaysia

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