Author: Cheng Colin C. Krumwiede Dennis
Publisher: Inderscience Publishers
ISSN: 1460-6720
Source: International Journal of Services Technology and Management, Vol.16, Iss.1, 2011-08, pp. : 49-73
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
By Matear Sheelagh Gray Brendan J Garrett Tony
International Journal of Service Industry Management, Vol. 15, Iss. 3, 2004-03 ,pp. :
By Chughtai Aamir Ali Buckley Finian
Personnel Review, Vol. 39, Iss. 2, 2010-01 ,pp. :