Through-life management: the provision of total customer solutions in the aerospace industry

ISSN： 1460-6720

Source： International Journal of Services Technology and Management, Vol.8, Iss.6, 2007-06, pp. : 455-477

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Improving service provision through better management and measurement of customer satisfaction in facilities management

By Tucker Matthew Pitt Michael

Journal of Corporate Real Estate, Vol. 12, Iss. 4, 2010-11 ,pp. : 220-233

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Knowledge management in the Malaysian aerospace industry

By Tat Lim Wai Hase Stewart

Journal of Knowledge Management, Vol. 11, Iss. 1, 2007-02 ,pp. : 143-151

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Configuration management in the aerospace industry: a review of industry practice

By Burgess T.F. McKee D. Kidd C.

International Journal of Operations & Production Management, Vol. 25, Iss. 3, 2005-03 ,pp. : 290-301

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The effects of total quality management on customer service management in the Nigerian banking industry: an empirical analysis

By Awolusi Olawumi Dele

International Journal of Management and Network Economics, Vol. 3, Iss. 1, 2013-06 ,pp. : 57-77

Inderscience Publishers

Access to resources Recommend Favorite

The notion of the customer in total quality management

By Wood Michael

Total Quality Management, Vol. 8, Iss. 4, 1997-08 ,pp. : 181-194

Routledge Ltd

Access to resources Recommend Favorite