Evaluating e-government in Malaysia: an Importance-Performance grid Analysis (IPA) of citizens and service providers

Author: Wong Meng Seng   Philip George   Fearon Colm  

Publisher: Inderscience Publishers

ISSN: 1470-6067

Source: International Journal of Electronic Business, Vol.7, Iss.2, 2009-04, pp. : 105-129

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Abstract