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Total Quality Management & Business Excellence, Vol. 24, Iss. 9-10, 2013-10 ,pp. : 1004-1021

Routledge Ltd

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Developing quality healthcare software using quality function deployment: a case study based on Sultan Qaboos University Hospital

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Inderscience Publishers

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International Journal of Services and Operations Management, Vol. 3, Iss. 3, 2007-04 ,pp. : 261-278

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Managing healthcare technology in quality management framework

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