Enhancing customer services and core competencies: outsourcing in Icelandic service SMEs

Author： Vesteinsdottir Ingi Runar Edvardsson; Gudmundur Kristjan Oskarsson; Sigrun  

Publisher： Inderscience Publishers

ISSN： 1476-1297

Source： International Journal of Entrepreneurship and Small Business, Vol.14, Iss.3, 2011-10, pp. : 313-333

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