Internal marketing and service quality in restaurants

Author： Akroush Mamoun N.   Abu-ElSamen Amjad A.   Samawi Ghazi A.   Odetallah Abdelhadi L.  

Publisher： Emerald Group Publishing Ltd

ISSN： 0263-4503

Source： Marketing Intelligence & Planning, Vol.31, Iss.4, 2013-06, pp. : 304-336

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