Development of an intelligent customer-supplier relationship management system: the application of case-based reasoning

Author： Choy K.L.   Fan Kenny K.H.   Lo Victor  

Publisher： Emerald Group Publishing Ltd

ISSN： 0263-5577

Source： Industrial Management & Data Systems, Vol.103, Iss.4, 2003-05, pp. : 263-274

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Application development in supplier-customer collaborations: success factors for firms in the process industries

By Lager Thomas   Storm Per  

International Journal of Technology Marketing, Vol. 7, Iss. 2, 2012-05 ,pp. : 151-176

Inderscience Publishers

Access to resources Recommend Favorite

Customer perceptions of dependencies in customer-supplier relationships

By Fink Robert   James William   Hatten Kenneth  

Journal of Strategic Marketing, Vol. 19, Iss. 1, 2011-02 ,pp. : 73-89

Routledge Ltd

Access to resources Recommend Favorite

Customer relationship management: the case of a European bank

By Lindgreen Adam   Antioco Michael  

Marketing Intelligence & Planning, Vol. 23, Iss. 2, 2005-03 ,pp. : 136-154

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Tangible and intangible resource inequity in customer-supplier relationships

By Coley Linda Silver   Lindemann Eckhard   Wagner Stephan M.  

The Journal of Business and Industrial Marketing, Vol. 27, Iss. 8, 2012-10 ,pp. : 611-622

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

A conceptual framework of the impact of technology on customer-supplier relationships

By Han Sang-Lin  

The Journal of Business and Industrial Marketing, Vol. 12, Iss. 1, 1997-01 ,pp. : 22-32

Emerald Group Publishing Ltd

Access to resources Recommend Favorite