Electronic document supply: experience at the British Library

By Chivers Lynne C  

Interlending & Document Supply, Vol. 28, Iss. 1, 2000-01 ,pp. : 27-37

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Putting the customer first: total quality and customer service at the British Library Document Supply Centre

By Pilling Stella  

Asian Libraries, Vol. 6, Iss. 1-2, 1997-01 ,pp. : 6-13

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Putting the customer first: total quality and customer service at the British Library Document Supply Centre

By Pilling Stella  

Asian Libraries, Vol. 6, Iss. 12, 1997-12 ,pp. : 6-13

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Putting the customer first: Total Quality and customer service at the British Library Document Supply Centre

By Pilling Stella  

Interlending & Document Supply, Vol. 24, Iss. 2, 1996-06 ,pp. : 11-16

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Interlending and document supply in the context of Spanish library consortia

By Echeverría Mercedes   Jiménez Sonsoles  

Interlending & Document Supply, Vol. 39, Iss. 4, 2011-11 ,pp. : 190-199

Emerald Group Publishing Ltd

Access to resources Recommend Favorite