Best practices of selected Greek organizations on their road to business excellence: The contribution of the new ISO 9000:2000 series of standards

Author： Vouzas Fotis K. Gotzamani Katerina D.

Publisher： Emerald Group Publishing Ltd

ISSN： 0954-478X

Source： The TQM Magazine, Vol.17, Iss.3, 2005-06, pp. : 259-266

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