Customer relationship management (CRM) in business-to-business (B2B) e-commerce

Author： Zeng Yun E   Wen H Joseph   Yen David C  

Publisher： Emerald Group Publishing Ltd

ISSN： 0968-5227

Source： Information Management & Computer Security, Vol.11, Iss.1, 2003-03, pp. : 39-44

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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