The effect of knowledge management practices on firm performance

Author： Marqués Daniel Palacios Simón Fernando José Garrigós

ISSN： 1367-3270

Source： Journal of Knowledge Management, Vol.10, Iss.3, 2006-05, pp. : 143-156

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Abstract

Purpose - This research proposes to study the connection between knowledge management practices and firm performance. Design/methodology/approach - Theoretical relations are tested through an empirical study carried out on 222 Spanish firms in the biotechnology and telecommunications industries. Findings - This paper shows how the firms that adopt knowledge management practices obtain better results than their competitors. Research limitations/implications - The subject of principles has not been considered a dimension of knowledge management. New avenues of inquiry are opened considering this dimension. Practical implications - It determines practices that have a positive incidence on firm performance. Originality/value - The conceptualization of knowledge management practices represents a theoretical innovation. This scale can be used in other knowledge-intensive industries. The paper concludes that these practices have a positive incidence on firm performance.