Data mining research for customer relationship management systems: a framework and analysis

By Sharma Sarika   Goyal D.P.   Mittal R.K.  

International Journal of Business Information Systems, Vol. 3, Iss. 5, 2008-06 ,pp. : 549-565

Inderscience Publishers

Access to resources Recommend Favorite

Role of knowledge management and analytical CRM in business: data mining based framework

By Ranjan Jayanthi   Bhatnagar Vishal  

The Learning Organization: An International Journal, Vol. 18, Iss. 2, 2011-03 ,pp. : 131-148

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

SMARTVision: a knowledge-management methodology

By Rubenstein-Montano Bonnie   Liebowitz Jay   Buchwalter Judah   McCaw Doug   Newman Butler   Rebeck Ken  

Journal of Knowledge Management, Vol. 5, Iss. 4, 2001-12 ,pp. : 300-310

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Case study on knowledge-management gaps

By Lin Chinho   Yeh Jong-Mau   Tseng Shu-Mei  

Journal of Knowledge Management, Vol. 9, Iss. 3, 2005-06 ,pp. : 36-50

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Knowledge-management issues for smaller businesses

By Wickert Anja   Herschel Richard  

Journal of Knowledge Management, Vol. 5, Iss. 4, 2001-12 ,pp. : 329-337

Emerald Group Publishing Ltd

Access to resources Recommend Favorite