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Emerald Group Publishing Ltd

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Emotional labour: clinicians' attitudes to death and dying

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Emerald Group Publishing Ltd

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Hidden in plain view: the importance of professional nursing care

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Clinical Governance: An International Journal, Vol. 8, Iss. 2, 2003-05 ,pp. : 158-163

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A health-care model of emotional labour: An evaluation of the literature and development of a model

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Journal of Health, Organisation and Management, Vol. 19, Iss. 4-5, 2005-08 ,pp. : 304-317

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