Evaluating and ranking hotels offering e-service by integrated approach of Webqual and fuzzy AHP

Author: Shahin Arash   Pool Javad Khazaei   Poormostafa Mehdi  

Publisher: Inderscience Publishers

ISSN: 1746-0972

Source: International Journal of Business Information Systems, Vol.15, Iss.1, 2014-11, pp. : 84-104

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