Global service quality of business-to-consumer electronic-commerce

Author： Shareef Mahmud Akhter   Kumar Vinod   Dwivedi Yogesh K.   Kumar Uma  

Publisher： Inderscience Publishers

ISSN： 1753-0806

Source： International Journal of Indian Culture and Business Management, Vol.8, Iss.1, 2014-11, pp. : 1-34

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