Author: Cresswell Ben
Publisher: The Royal College of Surgeons of England
ISSN: 1478-7075
Source: Bulletin of The Royal College of Surgeons of England, Vol.91, Iss.10, 2009-11, pp. : 332-333
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Abstract
There have been many advances in patient care over the past 15 years. Some have been driven by changes in technology, some by pharmaceuticals and a better understanding of disease processes, and some by changes to service delivery. The patient remains at the heart of the process, however, and expectations have not stood still. Patients are now better informed and have access to a wealth of information relating both to their condition and its treatment and also to the clinicians who are delivering their care. The NHS has shifted to a market-driven model, in which services and resources are put out to tender and units must function within budgetary constraints.