Relationship Marketing, Knowledge Management Systems and E-Commerce Operations in Small UK Accountancy Practices

Author： Chaston I.   Badger B.   Mangles T.   Sadler-Smith E.  

Publisher： Routledge Ltd

ISSN： 0267-257X

Source： Journal of Marketing Management, Vol.19, Iss.1-2, 2003-02, pp. : 109-129

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