Relationship between customer complaint behavior and demographic characteristics: A study of hotel restaurants' patrons

Author: Sujithamrak Siriporn   Lam Terry  

Publisher: Routledge Ltd

ISSN: 1094-1665

Source: Asia Pacific Journal of Tourism Research, Vol.10, Iss.3, 2005-09, pp. : 289-307

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract