Older and (Emotionally) Smarter? Emotional Intelligence as a Mediator in the Relationship between Age and Emotional Labor Strategies in Service Employees

Author: Sliter Michael   Chen Yiwei   Withrow Scott   Sliter Katherine  

Publisher: Routledge Ltd

ISSN: 1096-4657

Source: Experimental Aging Research, Vol.39, Iss.4, 2013-07, pp. : 466-479

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