The state of quality management implementation: A cross-sectional study of quality-oriented companies in Hong Kong

Author： Lai Kee-Hung   Weerakoon Thilaka S.   Cheng T. C. E.  

Publisher： Routledge Ltd

ISSN： 1360-0613

Source： Total Quality Management, Vol.13, Iss.1, 2002-01, pp. : 29-38

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