Work motivation, organisational identification, and well-being in call centre work

Author： Wegge Jürgen   Van Dick Rolf   Fisher Gary   Wecking Christiane   Moltzen Kai  

Publisher： Routledge Ltd

ISSN： 1464-5335

Source： Work & Stress, Vol.20, Iss.1, 2006-03, pp. : 60-83

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