The Education of a Technology Policy Analyst--to Process Management

Author: de Bruijn Hans   Porter Alan  

Publisher: Routledge Ltd

ISSN: 1465-3990

Source: Technology Analysis and Strategic Management, Vol.16, Iss.2, 2004-06, pp. : 261-274

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Abstract

Technology policy analysis emphasizes logical resolution of issues based on conceptual models, data, and analyses, but this often is not enough to accomplish anything. Policy-makers routinely disregard policy analyses, even when well done, timely, and pertinent to the issues at hand. Process management complements policy analysis by directing attention to the interactions through which disparate interests reconcile their differences to initiate viable action. We pose five questions that constitute a situational analysis decision tree. Based on answers to those questions, we distinguish five action approaches (including 'do nothing') that can enhance the utilization of technology analyses. These approaches demand skills, not always paramount in policy analysts, to run processes that engage stakeholders. We illustrate how process management can enhance the utilization of technology policy analysis through a hypothetical case.