Emotion work in the Hellenic frontline services environment: how it relates to emotional exhaustion and work attitudes

Author: Bozionelos Nikos   Kiamou Konstantina  

Publisher: Routledge Ltd

ISSN: 1466-4399

Source: International Journal of Human Resource Management, Vol.19, Iss.6, 2008-06, pp. : 1108-1130

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Abstract