Exploring the benefits of contact centre offshoring: a study of trends and practices for the Australian business sector

Author: Owens Alison R.  

Publisher: Routledge Ltd

ISSN: 1466-4399

Source: International Journal of Human Resource Management, Vol.25, Iss.4, 2014-02, pp. : 571-587

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract