A macro-ergonomic work system analysis of the diagnostic testing process in an outpatient health care facility for process improvement and patient safety

Author： Hallock M.   Alper S.   Karsh B.  

Publisher： Taylor & Francis Ltd

ISSN： 1366-5847

Source： Ergonomics, Vol.49, Iss.5-6, 2006-04, pp. : 544-566

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