Description
Hospital and Healthcare Security, Fifth Edition, examines the issues inherent to healthcare and hospital security, including licensing, regulatory requirements, litigation, and accreditation standards. Building on the solid foundation laid down in the first four editions, the book looks at the changes that have occurred in healthcare security since the last edition was published in 2001. It consists of 25 chapters and presents examples from Canada, the UK, and the United States. It first provides an overview of the healthcare environment, including categories of healthcare, types of hospitals, the nonhospital side of healthcare, and the different stakeholders. It then describes basic healthcare security risks/vulnerabilities and offers tips on security management planning.
The book also discusses security department organization and staffing, management and supervision of the security force, training of security personnel, security force deployment and patrol activities, employee involvement and awareness of security issues, implementation of physical security safeguards, parking control and security, and emergency preparedness.
Healthcare security practitioners and hospital administrators will find this book invaluable.
FEATURES AND BENEFITS:
* Practical support for healthcare security professionals, including operationally proven policies, and procedures
* Specific assistance in preparing plans and materials tailored to healthcare security programs
Chapter
Evolution of Healthcare Security
Security, Risk Management, Safety
Developing the Security System
Basic Security Program Objectives
Chapter 3. Security Risks and Vulnerabilities
Basic Healthcare Security Risks/Vulnerabilities
Facility Security Risk Assessment
Chapter 4. Security Management Planning
Chapter 5. Managing the Basic Elements of Healthcare Security
Maintaining an Orderly Environment
Incident Reporting and Investigation
Response to Requests for Service
Parking and Traffic Control
Accident Reporting and Investigation
Security Education and Training
Applicant Background Investigation
Reaction to Internal and External Emergencies
Enforcement of Rules and Regulations
Liaison with Law Enforcement and Other Government Agencies
Internal and External Audits
Public/Employee/Community Relations
Chapter 6. Security Department Organization and Staffing
Security Function Reporting Level and Support
Chapter 7. Security Force Administration
Relationship with Officers
Selecting Security Personnel
Full-Time Versus Part-Time Security Officers
Chapter 8. Security Attire and Equipment
Other Equipment Considerations
Security Operations Manual
Chapter 9. Training and Development
New Security Officer Training
IAHSS Progressive Certification Program
Specialized or Supplemental Training
Training Resources and Records Requirements
Chapter 10. Deployment and Patrol Activities
Flexing the Security Staffing Plan
Scheduling the Security Staff
Deployment Patterns and Concepts
Basic Patrol Deployment Plans
Security Officer Response
Chapter 11. Program Documentation
Computer-Generated Reports
Security Supplemental Report
Security Condition Report
Chapter 12. Patient Care Involvement
Chapter 13. Public Safety Liaison
Dynamics of Security and Law Enforcement Liaison
Police and Security Cooperative Programs
Requests for Law Enforcement Service
Police Interaction with Patients and Employees
Security and Law Enforcement Liaison
Security and Nonpolice Liaison
Chapter 14. Human Resources and Staff Responsibilities
Selecting Staff Through Due Diligence
Applicant Suitability Information
Employment Application Forms
Applicant Background Verification
Deceptive Applicant Information
Background Screening Providers
Security Role in the Hiring Process
Staff Identification Badges
Security-Oriented Employment Guidelines
Chapter 15. Employee Involvement and Security Awareness
Employee Security Education and Motivation
Chapter 16. Investigative Activity
Fair Credit Reporting Act (FCRA)
Security Versus Police Investigation
Incident Investigations/Two Phases
Interviewing and Interrogation
Undercover (Covert) Investigations
Chapter 17. Physical Security Safeguards
Basics of Physical Security
Designing a System of Perimeters
Crime Prevention Through Environmental Design
Chapter 18. Electronic Security System Integration
Security Design Considerations
The Central Security Station
Other Security Technology Applications in Healthcare
Testing of Security System Components
Security Technology Implementation Tips
Chapter 19. Preventing and Managing Healthcare Conflict and Violence
The Who (Perpetrators/Visitors)
The Management of Healthcare Violence
Preventing Violence in the Workplace
Chapter 20. Security Sensitive Areas
Infant Abductions from HCFs
Chapter 21. Areas of Special Concern
Health Information Management
Child Development Centers
Chapter 22. Off-Campus Considerations
The Need for Off-Campus Facilities and Services
Chapter 23. Parking Control and Security
Traffic Flow and Space Allocation
Chapter 24. Emergency Preparedness—Planning and Management
Basics of Emergency Planning
Primary Manmade Emergency Events
Accidental and Natural Emergency Events
General Administrative and Operational Issues
Chapter 25. A Primer for Healthcare Executives
Appendix I: Monthly Occurrence Report
Appendix II: Security Services Request for Proposal
Hospital and Healthcare Security
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