Quality Assurance and Certification in Ecotourism ( Ecotourism Series. No. 5 )

Publication series :Ecotourism Series. No. 5

Author: Black   R.; Crabtree   A.  

Publisher: CABI Publishing‎

Publication year: 2007

E-ISBN: 9781845932381

P-ISBN(Hardback):  9781845932374

Subject: F590.7 各类型旅游

Keyword: Tourism Industry Sport and Leisure Industries

Language: ENG

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Description

Genuine ecotourism can have many positve impacts, particularly the conservation of biodiversity and cultural heritage and the creation of economic opportunities for local communities. While promoting these, it aims to eleminate negative impacts such as environmental degradation, cultural commoditisation and playground effects. Unfortunately, the concept is broadly misunderstood and its true definition is widely debated. It is often used as a marketing tool, with some operators taking advantage of the ecotourism label to attract more business while behaving in environmentally irresponsible ways. This book considers the important topic of quality control and accreditation in ecotourism, describing the mechanisms that can be implemented to ensure quality in all aspects of the industry, namely protected areas, businesses, producs and tour guides.

Chapter

Acknowledgements

TIES Organizational Description

Abbreviations

1 Setting the Context: Quality in Ecotourism

PART ONE: SPECTRUM OF QUALITY ASSURANCE TOOLS

2 Achieving Quality in Ecotourism: Tools in the Toolbox

3 Green and Gold? Awards for Excellence in Australian Tourism: Promoting Quality and Sustainability to the Tourism Industry

4 ‘No Better than a Band-Aid for a Bullet Wound!’: the Effectiveness of Tourism Codes of Conduct

5 SmartVoyager: Protecting the Galápagos Islands

6 Green Globe: a Global Environmental Certification Programme for Travel and Tourism

7 Sustainability Indicators for Ecotourism Destinations and Operations

8 Adapting the Indicator Approach – Practical Applications in the South Pacific

PART TWO: STAKEHOLDERS’ PERSPECTIVES

9 Stakeholders’ Perspectives on Quality in Ecotourism

Tourist and Consumer Perspectives

10 Sustainable Tourism Certification Marketing and its Contribution to SME Market Access

11 Consumer Demand for Quality in Ecotourism

Community Perspectives

12 Quality in Ecotourism: the Community Perspective

13 The Prospects and Dilemmas of Indigenous Tourism Standards and Certifications

14 Assuring Community Benefit in South Africa through Fair Trade in Tourism Certification

Protected Area Managers’ Perspectives

15 Certification in Protected Areas: a Western Australian Case Study

16 Certification of Protected Areas: the Case of PAN Parks in Europe

Ecotour Guides’ Perspectives

17 Professional Certification: a Mechanism to Enhance Ecotour Guide Performance

18 Putting the Ecotour Guide Back into Context: Using Systems Thinking to Develop Quality Guides

19 Towards Developing Tour Guides as Interpreters of Cultural Heritage: the Case of Cusco, Peru

Ecotourism Industry’s Perspectives

20 Ecotourism Certification in New Zealand: Operator and Industry Perspectives

21 Towards an Internationally Recognized Ecolodge Certification

22 The Australian EcoCertification Programme (NEAP): Blazing a Trail for Ecotourism Certification, but Keeping on Track?

23 Creating Regional Networks of Sustainable Tourism Stakeholders: Europe’s Voluntary Initiatives for Sustainability in Tourism (VISIT) and the Sustainable Tourism Certification Network of the Americas

CONCLUSION

24 Conclusion: Challenges and Issues for Quality in Ecotourism

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