Creating Experience Value in Tourism

Author： Prebensen   N.K.; Chen   J.S.; Uysal   M.S.  

Publisher： CABI Publishing‎

Publication year： 2014

E-ISBN: 9781780643496

P-ISBN(Hardback):  9781780643489

Subject： F59 Tourism Economy;F7 Trade Economy

Keyword： Business and Economics Industries Hospitality, Travel and Tourism

Language： ENG

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Description

As the field of tourism grows in maturity and scientific sophistication, it is important to fully understand the breadth and depth of vacation experience value. This book evaluates this experience, as it is created and co-created by the tourist engaging in the experience, for himself, other tourists and the tourism firm.  Providing a framework to distinguish among key resources or antecedents of customer value, this book also considers consumer behaviour.

Chapter

Contents

Contributors

Preface

1. Co-creation of Tourist Experience: Scope, Definition and Structure

2. Dynamic Drivers of Tourist Experiences

3. Tourist Experience Value: Tourist Experience and Life Satisfaction

4. Conceptualization of Value Co-creation in the Tourism Context

5. Why, Oh Why, Oh Why, Do People Travel Abroad?

6. Revisiting Self-congruity Theory in Travel and Tourism

7. Moving People: A Conceptual Framework for Understanding How Visitor Experiences can be enhanced by Mindful Attention to Interest

8. Co-creation of Experience Value: A Tourist Behaviour Approach

9. Authenticity as a Value Co-creator of Tourism Experiences

10. Experience Co-creation Depends on Rapport-building: Training Implications for the Service Frontline

11. Approaches for the Evaluation of Visitor Experiences at Tourist Attractions

12. Storytelling in a Co-creation Perspective

13. Tourist Information Search: A DIY Approach to Creating Experience Value

14. Co-creation of Value and Social Media: How?

15. Prices and Value in Co-produced Hospitality and Tourism Experiences

16. Value Creation: A Tourism Mobilities Perspective

17. Guide Performance: Co-created Experiences for Tourist Immersion

18. Value Creation and Co-creation in Tourist Experiences: An East Asian Cultural Knowledge Framework Approach

19. Challenges and Future Research Directions

Index

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