People and Work in Events and Conventions ：A Research Perspective

Publication subTitle ：A Research Perspective

Author： Baum   T.; Deery   M.; Hanlon   C.; Lockstone   L.; Smith   K.A.  

Publisher： CABI Publishing‎

Publication year： 2009

E-ISBN: 9781845934774

P-ISBN(Hardback):  9781845934767

Subject： F719 服务业

Keyword： Tourism Industry Business and Economics Industries Hospitality Travel and Tourism

Language： ENG

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Description

The part of the tourism industry which covers events, conventions and meetings is a substantial part of the global economy and provides employment for a very large number of people worldwide. The breakdown of employees in this sector is complex - employees can be full-time, casual labour or part of a volunteer workforce, and events can be as diverse as the Olympic Games and a local meeting. This book examines the role of people who work in events, meetings and conventions by looking at the context in which they work, and presenting theories, perspectives underlying trends of employment in this sector. Leading authors present international examples to further understanding of the concepts involved in people management in tourism events. This book will be an important resource for students and researchers of leisure, tourism and events management.

Chapter

Contents

Contributors

List of Figures

List of Tables

Preface

Part I: Setting the Scene

1 The Events Industry: the Employment Context

2 Event Management Employment in Australia: a Nationwide Investigation of Labour Trends in Australian Event Management

Part II: Education and Career Development

3 Employability in the Cultural Events Sector: the Role of Specialist Degree Programmes

4 Career Profiles of Convention Industry Professionals in Asia: a Case Study of Hong Kong

5 ‘Butterflying’ Career Patterns in the Convention and Exhibition Industry

6 Career Theory and Major Event Employment

7 New Professionalism in the Event Sector and its Impact in Hungary

Part III: Flexibility in Events Work

8 Managing Pulsating Major Sporting Event Organizations

9 Episodic Experiences: Volunteering Flexibility in the Events Sector

Part IV: Recruitment and Retention in Events and Conventions

10 Employee Retention Strategies for Event Management

11 Volunteer Recruitment and Retention: an Australia–USA Comparison

12 Involving and Keeping Event Volunteers: Management Insights from Cultural Festivals

Part V: Management of People and Work

13 The Psychology of Sport Event Volunteerism: a Review of Volunteer Motives, Involvement and Behaviour

14 Managing Volunteers to Enhance the Legacy Potential of Major Events

15 High-adrenalin Work Environments at Events

16 Human Resources Perspectives on the Management of Conferences as Events in Kenya

Conclusion

Index

A

B

C

D

E

F

G

H

I

K

M

O

P

Q

R

S

T

V

W

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