Benchmarking in Tourism and Hospitality Industries ：The Selection of Benchmarking Partners

Publication subTitle ：The Selection of Benchmarking Partners

Author： Wober   K.W.  

Publisher： CABI Publishing‎

Publication year： 2002

E-ISBN: 9780851997568

P-ISBN(Hardback):  9780851995533

Subject： F590 Tourism Economic Theory and Methods

Keyword： Tourism Industry Sport and Leisure Industries

Language： ENG

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Description

This comprehensive and unique work offers a methodological framework for answering key benchmarking questions, with world-wide coverage and usage. Benchmarking is a buzzword of the last decade that describes a method for comparing different companies, by measuring various data, performance and goals. This book focuses on the methodological aspects of the right selection of benchmarking partners.

Chapter

Contents

Preface

Acknowledgements

Chapter 1 Introduction

Chapter 2 Benchmarking Studies in the Tourism and Hospitality Industries

Chapter 3 Measuring Business Performance

Chapter 4 Methods for Estimating the Production Function

Chapter 5 The Austrian Hotel and Restaurant Panel

Chapter 6 A Mixture Regression Model

Chapter 7 Data Envelopment Analysis

Chapter 8 Evolutionary Data Envelopment Analysis

Chapter 9 Perspectives of Benchmarking Decision Support Systems in Tourism and Hospitality Management

Appendix A

Appendix B

References

Index

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