Gurus, Hired Guns, and Warm Bodies :Itinerant Experts in a Knowledge Economy

Publication subTitle :Itinerant Experts in a Knowledge Economy

Author: Barley Stephen R.;Kunda Gideon  

Publisher: Princeton University Press‎

Publication year: 2011

E-ISBN: 9781400841271

P-ISBN(Paperback): 9780691119434

Subject: C93 Management;F Economic;F2 Economic Planning and Management;F24 labour economy

Keyword: 经济计划与管理,经济

Language: ENG

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Description

Over the last several decades, employers have increasingly replaced permanent employees with temporary workers and independent contractors to cut labor costs and enhance flexibility. Although commentators have focused largely on low-wage temporary work, the use of skilled contractors has also grown exponentially, especially in high-technology areas. Yet almost nothing is known about contracting or about the people who do it. This book seeks to break the silence.

Gurus, Hired Guns, and Warm Bodies tells the story of how the market for temporary professionals operates from the perspective of the contractors who do the work, the managers who employ them, the permanent employees who work beside them, and the staffing agencies who broker deals. Based on a year of field work in three staffing agencies, life histories with over seventy contractors and studies of workers in some of America's best known firms, the book dismantles the myths of temporary employment and offers instead a grounded description of how contracting works.

Engagingly written, it goes beyond rhetoric to examine why contractors leave permanent employment, why managers hire them, and how staffing agencies operate. Barley and Kunda paint a richly layered portrait of contract professionals. Readers learn how contractors find jobs, how agents negotiate, and what it is like to shoulder the risks of managing one's own "employability."

The authors illustrate how the reality of flexibility often differs substantially from its promise. Viewing the knowledge economy in terms of organizations and markets is not enough, Barley and Kunda conclude. Rather, occupational communities and networks of skilled experts are what grease the skids of the high-tech, "matrix economy" where firms become way stations in the flow of expertise.

Chapter

How Do Clients Hire Contractors?

Conclusion

Chapter 3 Contractors

Why Do Contractors Become Contractors?

What Kinds of Contractors Are There?

The Roles Contractors Play for Clients

Conclusion

Chapter 4 Agencies

Sales Culture and Technical Culture

What Types of Staffing Agencies Are There?

Conclusion

Part II: Life in the Market

Chapter 5 The Information Game: Finding Deals

What Contractors Do

What Clients Do

What Staffing Agencies Do

Conclusion

Chapter 6 Making the Deal

Hiring Manager Evaluations

Negotiating the Terms of Employment

Closing Deals

Conclusion

Part III: Life on the Job

Chapter 7 Contractors as Commodities

Maintaining a Task Orientation

Delegating Management Responsibilities

Creating Outsiders

Conclusion

Chapter 8 Contractors as Experts

Integration: Creating Team Members

Dependence

Conclusion

Chapter 9 Navigating between Respect and Resentment

Tales of Respect

Tales of Resentment

Forming an Identity

Part IV: Living the Cycle

Chapter 10 Temporal Capital

The Temporal Patterns of Contracting

The Rhetoric and Reality of Flexibility

Chapter 11 Building and Maintaining Human Capital

The Danger of Obsolescence

The Risks of Learning

Strategies for Remaining Current

Conclusion

Chapter 12 Building and Maintaining Social Capital

Reach

Reputation and Occupational Circles

Reciprocity and Referral Cliques

Networking: Building and Maintaining Networks

Chapter 13 Itinerant Professionals in a Knowledge Economy

Itinerant Experts: The Contracting Life

The Ambiguities of Self-Reliance

Itinerant Experts and the Social Order

The Occupational Dimension

Supporting Itinerant Professionalism

Epilogue

References

Appendix: Cast of Characters

Index

A

B

C

D

E

F

G

H

I

J

K

L

M

N

O

P

R

S

T

U

V

W

Y

Z

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