Chapter
Foreword Two: Problems of Tourism Safety in Latin America
Foreword Two: Problems of Tourism Safety in Latin America
Chapter 1: Introduction to Tourism Security
Chapter 1: Introduction to Tourism Security
Tourism Terminology and History
Tourism Terminology and History
Modern Tourism Definitions
Modern Tourism Definitions
Lack of a Unified Vocabulary
Lack of a Unified Vocabulary
Tourism as a Social Phenomenon
Tourism as a Social Phenomenon
Defining Tourism Security
Defining Tourism Security
Classical and Modern Travel Challenges
Classical and Modern Travel Challenges
Concepts of Leisure and Leisure Travel
Concepts of Leisure and Leisure Travel
Tourism Security is More Than Criminal Behavior
Tourism Security is More Than Criminal Behavior
Criminal Acts and Acts of Terrorism
Criminal Acts and Acts of Terrorism
Professional Fears of Addressing Crime and Terrorism
Professional Fears of Addressing Crime and Terrorism
Pre and Post September 11, 2001
Pre and Post September 11, 2001
Tourism Safety, Security, and Surety in the Post-9/11 World
Tourism Safety, Security, and Surety in the Post-9/11 World
An Overview of Tourism Surety: The Pre-9/11 Years
An Overview of Tourism Surety: The Pre-9/11 Years
TOPPs: The First Defense Against Tourism Crimes
TOPPs: The First Defense Against Tourism Crimes
Chapter 2: The Relationship between Tourism Security and the Economy
Chapter 2: The Relationship between Tourism Security and the Economy
Part 1: How Security, or the Lack of Security, Impacts the Tourism Industry's Economy
Part 1: How Security, or the Lack of Security, Impacts the Tourism Industry's Economy
Assumptions about Crime and Economic Viability
Assumptions about Crime and Economic Viability
How Security or the Lack of Security Impacts the Tourism Industry's Economy
How Security or the Lack of Security Impacts the Tourism Industry's Economy
The Impact of Crime and Violence on Tourism
The Impact of Crime and Violence on Tourism
Part 2: How Tourism Security Must Face the Issues of Shrinking Budgets and How Security Personnel Must Do More with Less
Part 2: How Tourism Security Must Face the Issues of Shrinking Budgets and How Security Personnel Must Do More with Less
Chapter 3: Hotel and Motel Security
Chapter 3: Hotel and Motel Security
Places of Lodging in the Tourism History
Places of Lodging in the Tourism History
Hotel Security: The Overview
Hotel Security: The Overview
Bed 'n Breakfast (B&B) Challenges
Bed 'n Breakfast (B&B) Challenges
Campgrounds and Other Lodging Challenges
Campgrounds and Other Lodging Challenges
Lodging Security in a Consistently Changing World
Lodging Security in a Consistently Changing World
The Role of the Security Officer
The Role of the Security Officer
Dealing with the Specifics of Lodging Security
Dealing with the Specifics of Lodging Security
Planning Lodging Security
Planning Lodging Security
Front Desk and Lobby Area
Front Desk and Lobby Area
Protecting the Hotel's Staff
Protecting the Hotel's Staff
Should an Employee or Guest Become Violent
Should an Employee or Guest Become Violent
Chapter 4: Risk and Crisis Management
Chapter 4: Risk and Crisis Management
Why Analyzing Tourism Risks is Difficult
Why Analyzing Tourism Risks is Difficult
Performing Risk Management
Performing Risk Management
What You Need to Know as a Risk Manager
What You Need to Know as a Risk Manager
Risk Management Guidelines
Risk Management Guidelines
Alcohol and Drugs and Tourism Risk
Alcohol and Drugs and Tourism Risk
Developing a Tourism Risk Management Plan in an Age of Crime, Gangs, and Terrorism
Developing a Tourism Risk Management Plan in an Age of Crime, Gangs, and Terrorism
Some Examples of the Interaction Between Issues of Safety and Security in the World of Tourism
Some Examples of the Interaction Between Issues of Safety and Security in the World of Tourism
Drugs, Tourism, and Terrorism
Drugs, Tourism, and Terrorism
Ways That the Illegal Drug Trade Present Challenges to Tourism Risk Managers
Ways That the Illegal Drug Trade Present Challenges to Tourism Risk Managers
The Risk of Food Safety in Tourism
The Risk of Food Safety in Tourism
Tourism, Terrorism, and the Media
Tourism, Terrorism, and the Media
The Follow-up after the Incident
The Follow-up after the Incident
From Risk Management to Crisis Management
From Risk Management to Crisis Management
Chapter 5: Public Gathering Places
Chapter 5: Public Gathering Places
CCTV Cameras at the Casino and Beyond
CCTV Cameras at the Casino and Beyond
The Casino Security Professional
The Casino Security Professional
Step 1: Is the Person Who He or She Says He or She Is?
Step 1: Is the Person Who He or She Says He or She Is?
Step 5: Confirm the Vitals
Step 5: Confirm the Vitals
Step 6: Begin Your Search
Step 6: Begin Your Search
Step 7: The Criminal Investigation
Step 7: The Criminal Investigation
Other Places Where People Gather
Other Places Where People Gather
History of Meetings and Conventions
History of Meetings and Conventions
Crimes at Convention Centers or Trade Shows
Crimes at Convention Centers or Trade Shows
Some Trade Show/Convention Security Procedures
Some Trade Show/Convention Security Procedures
Building Codes and Restrictions
Building Codes and Restrictions
Animals (Pets) at Trade and Convention Centers
Animals (Pets) at Trade and Convention Centers
Convention/Trade-Show Center Security and Safety Plans
Convention/Trade-Show Center Security and Safety Plans
Chapter 6: Aquatic Tourism: Security at Beaches, Rivers, Lakes, and on the High Seas
Chapter 6: Aquatic Tourism: Security at Beaches, Rivers, Lakes, and on the High Seas
Protection against the Sun
Protection against the Sun
Criminal Issues and Issues of Terrorism at Aquatic Locations
Criminal Issues and Issues of Terrorism at Aquatic Locations
From the Biblical Text to the Modern World
From the Biblical Text to the Modern World
A Short History of Cruises
A Short History of Cruises
The Sociology of Cruise Passengers as Tourists
The Sociology of Cruise Passengers as Tourists
Issues of Cruise Security and Safety
Issues of Cruise Security and Safety
Tourism Safety, Security, and Surety
Tourism Safety, Security, and Surety
The Component Parts of Tourism Surety
The Component Parts of Tourism Surety
General and Cruise Ship Concerns
General and Cruise Ship Concerns
Cruise Ship Security and Safety Issues
Cruise Ship Security and Safety Issues
Cruise Ship Security Issues
Cruise Ship Security Issues
Other Security Issues Specific to Cruise Ships
Other Security Issues Specific to Cruise Ships
Issues of Health and Cruises
Issues of Health and Cruises
Issues of Terrorism and Piracy
Issues of Terrorism and Piracy
South and Central America and the Caribbean
South and Central America and the Caribbean
How Passengers Deal with Cruise Emergencies
How Passengers Deal with Cruise Emergencies
Chapter 7: Transportation: Travel by Air, Car, and Train
Chapter 7: Transportation: Travel by Air, Car, and Train
The Distinction Between Security and Safety
The Distinction Between Security and Safety
The Entebbe Hijacking, June 27, 1976
The Entebbe Hijacking, June 27, 1976
TWA Flight 847, June 14, 1985
TWA Flight 847, June 14, 1985
Indian Airlines Flight IC-814, December 24, 1999
Indian Airlines Flight IC-814, December 24, 1999
Issues of Commonality in Hijackings
Issues of Commonality in Hijackings
Counter-Hijacking Measures
Counter-Hijacking Measures
Greater Examination of Luggage
Greater Examination of Luggage
Making the Plane Itself More Secure
Making the Plane Itself More Secure
Issues of Fire at Airports
Issues of Fire at Airports
Other Suggestions in Hardening Air Travel
Other Suggestions in Hardening Air Travel
Diseases Carried from One Nation or Continent to Another
Diseases Carried from One Nation or Continent to Another
Terrorism-Based Illnesses
Terrorism-Based Illnesses
Appendix: NTA´s Crisis Management Plan Structure1
Appendix: NTA´s Crisis Management Plan Structure1
Coordination Team: Internal Leader/External Leader
Coordination Team: Internal Leader/External Leader
General Inquiries (Brings an Anticipation of What General Inquiries Will Be)
General Inquiries (Brings an Anticipation of What General Inquiries Will Be)
Media Team (Includes Suppliers/DMOs/Aassociations, etc.)
Media Team (Includes Suppliers/DMOs/Aassociations, etc.)
On-Site Team (Involves Elements of All Other Teams, Handled at the Scene)
On-Site Team (Involves Elements of All Other Teams, Handled at the Scene)
Operations/Logistics Team (Fact Checkers, Logistics, Resources)
Operations/Logistics Team (Fact Checkers, Logistics, Resources)
Internal Communications Issues
Internal Communications Issues
Chapter 8: Tourism Security Legal Issues
Chapter 8: Tourism Security Legal Issues
Tourism Surety, Standards of Care, and the Law
Tourism Surety, Standards of Care, and the Law
Issues of Responsibility, Legality, and Standards of Care
Issues of Responsibility, Legality, and Standards of Care
Issues of Travel Law and Travel Agents
Issues of Travel Law and Travel Agents
Additional Issues for Travel Agencies
Additional Issues for Travel Agencies
The Airline Passenger Bill of Rights
The Airline Passenger Bill of Rights
U.S. Cruise Passengers Bill of Rights
U.S. Cruise Passengers Bill of Rights
Chapter 9: Case Studies: Four Tourism Cities
Chapter 9: Case Studies: Four Tourism Cities
Charleston, South Carolina
Charleston, South Carolina
Recent Negative Publicity
Recent Negative Publicity
Tourism Security
：Strategies for Effectively Managing Travel Risk and Safety
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