The empirical study on patient loyalty: The role of trust, perceived value, and satisfaction (a case study from Bekasi, Indonesia)

Author: Sumaedi Sik   Bakti I Gede Mahatma Yuda   Rakhmawati Tri   Astrini Nidya J.   Widianti Tri   Yarmen Medi  

Publisher: Emerald Group Publishing Ltd

ISSN: 1477-7274

Source: Clinical Governance: An International Journal, Vol.19, Iss.3, 2014-07, pp. : 269-283

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