The relationship between customer satisfaction and customer relationship management system; a case study of Ghavamin Bank

Author： Rostami Alireza Rezghi Valmohammadi Changiz Yousefpoor Jahan

Publisher： Emerald Group Publishing Ltd

ISSN： 0019-7858

Source： Industrial and Commercial Training, Vol.46, Iss.4, 2014-05, pp. : 220-227

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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