Related content

Towards green trust: The influences of green perceived quality, green perceived risk, and green satisfaction

By Chen Yu-Shan   Chang Ching-Hsun  

Management Decision, Vol. 51, Iss. 1, 2013-02 ,pp. : 63-82

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

User's perceived service quality of mobile communications: experience from Ethiopia

By Negi Rakshit  

International Journal of Quality & Reliability Management, Vol. 26, Iss. 7, 2009-07 ,pp. : 699-711

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Trust repair: the impact of perceived organisational support and issue-selling

By Webber Sheila Simsarian   Bishop Karen   O'Neill Regina  

The Journal of Management Development, Vol. 31, Iss. 7, 2012-07 ,pp. : 724-737

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The impact of user-perceived e-procurement quality on system and contract compliance

By Brandon-Jones Alistair   Carey Sinéad  

International Journal of Operations & Production Management, Vol. 31, Iss. 3, 2011-02 ,pp. : 274-296

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

An integrated model of perceived service quality and customer loyalty: an empirical examination of the mediation effects of customer satisfaction and customer trust

By Dahiyat Samer E.   Akroush Mamoun N.   Abu-Lail Bayan N.  

International Journal of Services and Operations Management, Vol. 9, Iss. 4, 2011-07 ,pp. : 453-490

Inderscience Publishers

Access to resources Recommend Favorite