Hospital and Healthcare Security ( 6 )

Publication series :6

Author: York   Tony W;MacAlister   Don  

Publisher: Elsevier Science‎

Publication year: 2015

E-ISBN: 9780124200623

P-ISBN(Paperback): 9780124200487

P-ISBN(Hardback):  9780124200487

Subject: C97 Labor Science;D917 犯罪学;F2 Economic Planning and Management

Keyword: 预防医学、卫生学

Language: ENG

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Description

Building on the foundation of the previous five editions, Hospital and Healthcare Security, 6th Edition includes new and updated chapters to reflect the current state of healthcare security, particularly in data security and patient privacy, patient-generated violence, and emergency preparedness and management. The recognized leading text in the healthcare security industry, Hospital and Healthcare Security, 6th Edition explains the basics as well as higher expertise concerns, such as the roles of design, emergency management, and policy. Conveying a wide spectrum of topics in an easy to comprehend format, Hospital and Healthcare Security, 6th Edition provides a fresh perspective for healthcare security professionals to better prepare for security issue before they occur.

  • Offers a quick-start section for hospital administrators who need an overview of security issues and best practices.
  • Includes a sample request for proposals (RFP) for healthcare security services and incident report classifications.
  • General principles clearly laid out so readers can apply internationally recognized industry standards most appropriate to their own environment.
  • The new edition includes materials that address the latest issues of concern to healthcare security professionals, including security design, emergency management, off-campus programs and services, and best practices in mitigating patient-generated violence.

Chapter

THE ENVIRONMENT OF CARE COMMITTEE

THE ENVIRONMENT OF CARE COMMITTEE

THE CENTERS FOR MEDICARE AND MEDICAID SERVICES

THE CENTERS FOR MEDICARE AND MEDICAID SERVICES

HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT

HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT

REFERENCES

REFERENCES

CHAPTER 2 - PROTECTING A HEALING ENVIRONMENT

CHAPTER 2 - PROTECTING A HEALING ENVIRONMENT

DEFINING HEALTHCARE SECURITY

DEFINING HEALTHCARE SECURITY

BASIC RATIONALE OF HEALTHCARE SECURITY

BASIC RATIONALE OF HEALTHCARE SECURITY

EVOLUTION OF HEALTHCARE SECURITY

EVOLUTION OF HEALTHCARE SECURITY

SECURITY, RISK MANAGEMENT, SAFETY

SECURITY, RISK MANAGEMENT, SAFETY

DEVELOPING THE SECURITY SYSTEM

DEVELOPING THE SECURITY SYSTEM

PSYCHOLOGICAL DETERRENTS

PSYCHOLOGICAL DETERRENTS

BASIC SECURITY PROGRAM OBJECTIVES

BASIC SECURITY PROGRAM OBJECTIVES

EXTERNAL FORCES

EXTERNAL FORCES

BODY OF KNOWLEDGE

BODY OF KNOWLEDGE

REFERENCES

REFERENCES

CHAPTER 3 - HEALTHCARE SECURITY RISKS AND VULNERABILITIES

CHAPTER 3 - HEALTHCARE SECURITY RISKS AND VULNERABILITIES

BASIC HEALTHCARE SECURITY RISKS/VULNERABILITIES

BASIC HEALTHCARE SECURITY RISKS/VULNERABILITIES

PRIMARY SECURITY RISKS

PRIMARY SECURITY RISKS

FACILITY SECURITY RISK ASSESSMENT

FACILITY SECURITY RISK ASSESSMENT

REFERENCES

REFERENCES

CHAPTER 4 - SECURITY MANAGEMENT PLANNING

CHAPTER 4 - SECURITY MANAGEMENT PLANNING

SECURITY MANAGEMENT PLAN

SECURITY MANAGEMENT PLAN

SECURITY STRATEGIC PLAN

SECURITY STRATEGIC PLAN

REFERENCES

REFERENCES

CHAPTER 5 - MANAGING THE BASIC ELEMENTS OF HEALTHCARE SECURITY

CHAPTER 5 - MANAGING THE BASIC ELEMENTS OF HEALTHCARE SECURITY

CUSTOMER SERVICE

CUSTOMER SERVICE

MAINTAINING AN ORDERLY ENVIRONMENT

MAINTAINING AN ORDERLY ENVIRONMENT

PREVENTATIVE PATROL

PREVENTATIVE PATROL

INCIDENT REPORTING AND INVESTIGATION

INCIDENT REPORTING AND INVESTIGATION

RESPONSE TO REQUESTS FOR SERVICE

RESPONSE TO REQUESTS FOR SERVICE

SECURITY COMMUNICATIONS

SECURITY COMMUNICATIONS

PARKING AND TRAFFIC CONTROL

PARKING AND TRAFFIC CONTROL

ACCIDENT REPORTING AND INVESTIGATION

ACCIDENT REPORTING AND INVESTIGATION

SECURITY EDUCATION AND TRAINING

SECURITY EDUCATION AND TRAINING

APPLICANT BACKGROUND INVESTIGATION

APPLICANT BACKGROUND INVESTIGATION

REACTION TO INTERNAL AND EXTERNAL EMERGENCIES

REACTION TO INTERNAL AND EXTERNAL EMERGENCIES

ENFORCEMENT OF RULES AND REGULATIONS

ENFORCEMENT OF RULES AND REGULATIONS

ACCESS CONTROL

ACCESS CONTROL

LIAISON WITH LAW ENFORCEMENT AND OTHER GOVERNMENT AGENCIES

LIAISON WITH LAW ENFORCEMENT AND OTHER GOVERNMENT AGENCIES

INTERNAL AND EXTERNAL AUDITS

INTERNAL AND EXTERNAL AUDITS

LOCKS AND KEYS

LOCKS AND KEYS

OTHER SUPPORT SERVICES

OTHER SUPPORT SERVICES

PUBLIC/EMPLOYEE/COMMUNITY RELATIONS

PUBLIC/EMPLOYEE/COMMUNITY RELATIONS

REFERENCES

REFERENCES

CHAPTER 6 - SECURITY DEPARTMENT ORGANIZATION AND STAFFING

CHAPTER 6 - SECURITY DEPARTMENT ORGANIZATION AND STAFFING

SECURITY FUNCTION REPORTING LEVEL AND SUPPORT

SECURITY FUNCTION REPORTING LEVEL AND SUPPORT

SYSTEMS (MULTIFACILITY) SECURITY MANAGEMENT CONTROL

SYSTEMS (MULTIFACILITY) SECURITY MANAGEMENT CONTROL

TYPES OF SECURITY STAFF

TYPES OF SECURITY STAFF

REFERENCES

REFERENCES

CHAPTER 7 - LEADERSHIP AND PROFESSIONAL DEVELOPMENT

CHAPTER 7 - LEADERSHIP AND PROFESSIONAL DEVELOPMENT

DEFINING LEADERSHIP

DEFINING LEADERSHIP

LEADERSHIP COMPETENCIES

LEADERSHIP COMPETENCIES

THE SECURITY LEADERSHIP ROLE

THE SECURITY LEADERSHIP ROLE

LEADERSHIP DEVELOPMENT

LEADERSHIP DEVELOPMENT

THE HEALTHCARE SECURITY SUPERVISOR

THE HEALTHCARE SECURITY SUPERVISOR

MOTIVATION

MOTIVATION

PERFORMANCE MANAGEMENT

PERFORMANCE MANAGEMENT

REFERENCES

REFERENCES

CHAPTER 8 - THE HEALTHCARE SECURITY OFFICER

CHAPTER 8 - THE HEALTHCARE SECURITY OFFICER

THE SECURITY OFFICER

THE SECURITY OFFICER

SELECTING SECURITY PERSONNEL

SELECTING SECURITY PERSONNEL

FULL-TIME VERSUS PART-TIME SECURITY OFFICERS

FULL-TIME VERSUS PART-TIME SECURITY OFFICERS

WAGE COMPENSATION

WAGE COMPENSATION

RETENTION

RETENTION

PERFORMANCE EXPECTATIONS

PERFORMANCE EXPECTATIONS

REFERENCES

REFERENCES

CHAPTER 9 - THE SECURITY UNIFORM AND DEFENSIVE EQUIPMENT

CHAPTER 9 - THE SECURITY UNIFORM AND DEFENSIVE EQUIPMENT

UNIFORMS

UNIFORMS

USE OF FIREARMS

USE OF FIREARMS

OTHER SECURITY AND DEFENSIVE EQUIPMENT CONSIDERATIONS

OTHER SECURITY AND DEFENSIVE EQUIPMENT CONSIDERATIONS

USE OF FORCE

USE OF FORCE

TRAINING

TRAINING

SECURITY OPERATIONS MANUAL

SECURITY OPERATIONS MANUAL

REFERENCES

REFERENCES

CHAPTER 10 - TRAINING AND DEVELOPMENT

CHAPTER 10 - TRAINING AND DEVELOPMENT

TRAINING CONCEPTS

TRAINING CONCEPTS

NEW SECURITY OFFICER TRAINING

NEW SECURITY OFFICER TRAINING

IAHSS PROGRESSIVE CERTIFICATION PROGRAM

IAHSS PROGRESSIVE CERTIFICATION PROGRAM

IAHSS BASIC SECURITY OFFICER TRAINING

IAHSS BASIC SECURITY OFFICER TRAINING

IAHSS SUPERVISORY TRAINING

IAHSS SUPERVISORY TRAINING

SPECIALIZED OR SUPPLEMENTAL TRAINING

SPECIALIZED OR SUPPLEMENTAL TRAINING

ELECTIVE TRAINING

ELECTIVE TRAINING

TRAINING RESOURCES AND RECORDS REQUIREMENTS

TRAINING RESOURCES AND RECORDS REQUIREMENTS

REFERENCES

REFERENCES

CHAPTER 11 - DEPLOYMENT AND PATROL ACTIVITIES

CHAPTER 11 - DEPLOYMENT AND PATROL ACTIVITIES

DEPLOYMENT OBJECTIVES

DEPLOYMENT OBJECTIVES

FLEXING THE SECURITY STAFFING PLAN

FLEXING THE SECURITY STAFFING PLAN

SCHEDULING THE SECURITY STAFF

SCHEDULING THE SECURITY STAFF

DEPLOYMENT PATTERNS AND CONCEPTS

DEPLOYMENT PATTERNS AND CONCEPTS

POST ASSIGNMENTS

POST ASSIGNMENTS

BASIC PATROL DEPLOYMENT PLANS

BASIC PATROL DEPLOYMENT PLANS

PATIENT CARE UNITS/AREAS

PATIENT CARE UNITS/AREAS

ENTRANCES AND EXITS

ENTRANCES AND EXITS

BASIC PATROL CONCEPTS

BASIC PATROL CONCEPTS

SECURITY OFFICER RESPONSE

SECURITY OFFICER RESPONSE

PATROL PROBLEMS

PATROL PROBLEMS

REFERENCES

REFERENCES

CHAPTER 12 - PROGRAM DOCUMENTATION AND PERFORMANCE MEASURES

CHAPTER 12 - PROGRAM DOCUMENTATION AND PERFORMANCE MEASURES

PURPOSE OF RECORDS

PURPOSE OF RECORDS

BASIC RECORDS

BASIC RECORDS

KEY PERFORMANCE INDICATORS

KEY PERFORMANCE INDICATORS

REFERENCES

REFERENCES

CHAPTER 13 - PATIENT CARE INVOLVEMENT AND INTERVENTION

CHAPTER 13 - PATIENT CARE INVOLVEMENT AND INTERVENTION

PATIENTS

PATIENTS

ASSISTING WITH PATIENTS

ASSISTING WITH PATIENTS

PATIENT RISK GROUPS

PATIENT RISK GROUPS

PATIENT PROPERTY

PATIENT PROPERTY

VISITORS

VISITORS

REFERENCES

REFERENCES

CHAPTER 14 - HUMAN RESOURCES AND STAFF RESPONSIBILITIES

CHAPTER 14 - HUMAN RESOURCES AND STAFF RESPONSIBILITIES

HEALTHCARE EMPLOYEE SELECTION

HEALTHCARE EMPLOYEE SELECTION

STAFF IDENTIFICATION BADGES

STAFF IDENTIFICATION BADGES

SECURITY-ORIENTED EMPLOYMENT GUIDELINES

SECURITY-ORIENTED EMPLOYMENT GUIDELINES

REFERENCES

REFERENCES

CHAPTER 15 - EMPLOYEE INVOLVEMENT AND SECURITY AWARENESS

CHAPTER 15 - EMPLOYEE INVOLVEMENT AND SECURITY AWARENESS

EMPLOYEE SECURITY EDUCATION AND MOTIVATION

EMPLOYEE SECURITY EDUCATION AND MOTIVATION

HOSPITAL WATCH

HOSPITAL WATCH

REFERENCES

REFERENCES

CHAPTER 16 - INVESTIGATIVE ACTIVITY

CHAPTER 16 - INVESTIGATIVE ACTIVITY

SECURITY VERSUS POLICE INVESTIGATION

SECURITY VERSUS POLICE INVESTIGATION

TYPES OF INVESTIGATION

TYPES OF INVESTIGATION

INVESTIGATOR ATTRIBUTES

INVESTIGATOR ATTRIBUTES

INTERVIEWING AND INTERROGATION

INTERVIEWING AND INTERROGATION

UNDERCOVER (COVERT) INVESTIGATIONS

UNDERCOVER (COVERT) INVESTIGATIONS

REFERENCES

REFERENCES

CHAPTER 17 - SECURITY DESIGN CONSIDERATIONS FOR HEALTHCARE

CHAPTER 17 - SECURITY DESIGN CONSIDERATIONS FOR HEALTHCARE

SECURITY MASTER PLAN

SECURITY MASTER PLAN

IAHSS SECURITY DESIGN GUIDELINES

IAHSS SECURITY DESIGN GUIDELINES

SECURITY DESIGN CONSIDERATIONS

SECURITY DESIGN CONSIDERATIONS

CRIME PREVENTION THROUGH ENVIRONMENTAL DESIGN (CPTED)

CRIME PREVENTION THROUGH ENVIRONMENTAL DESIGN (CPTED)

EMERGENCY MANAGEMENT DESIGN

EMERGENCY MANAGEMENT DESIGN

REFERENCES

REFERENCES

CHAPTER 18 - PHYSICAL SECURITY SAFEGUARDS

CHAPTER 18 - PHYSICAL SECURITY SAFEGUARDS

BASICS OF PHYSICAL SECURITY

BASICS OF PHYSICAL SECURITY

BARRIERS

BARRIERS

BOLLARDS

BOLLARDS

LIGHTING

LIGHTING

TREES AND SHRUBS

TREES AND SHRUBS

LOCKS AND KEYS

LOCKS AND KEYS

SECURITY SEALS

SECURITY SEALS

GLAZING (GLASS)

GLAZING (GLASS)

FASTENING DOWN EQUIPMENT

FASTENING DOWN EQUIPMENT

MARKING PROPERTY

MARKING PROPERTY

SAFES

SAFES

SIGNAGE

SIGNAGE

REFERENCES

REFERENCES

CHAPTER 19 - ELECTRONIC SECURITY SYSTEM INTEGRATION

CHAPTER 19 - ELECTRONIC SECURITY SYSTEM INTEGRATION

THE SECURITY OPERATIONS CENTER

THE SECURITY OPERATIONS CENTER

ALARMS

ALARMS

ACCESS CONTROL

ACCESS CONTROL

VIDEO SURVEILLANCE

VIDEO SURVEILLANCE

OTHER SECURITY TECHNOLOGY APPLICATIONS IN HEALTHCARE

OTHER SECURITY TECHNOLOGY APPLICATIONS IN HEALTHCARE

TESTING AND MAINTAINING SECURITY SYSTEM COMPONENTS

TESTING AND MAINTAINING SECURITY SYSTEM COMPONENTS

SECURITY TECHNOLOGY IMPLEMENTATION TIPS

SECURITY TECHNOLOGY IMPLEMENTATION TIPS

REFERENCES

REFERENCES

CHAPTER 20 - PREVENTING AND MANAGING HEALTHCARE AGGRESSION AND VIOLENCE

CHAPTER 20 - PREVENTING AND MANAGING HEALTHCARE AGGRESSION AND VIOLENCE

THE WHO (PERPETRATORS/VISITORS)

THE WHO (PERPETRATORS/VISITORS)

THE WHAT AND THE WHY

THE WHAT AND THE WHY

THE WHEN AND THE WHERE

THE WHEN AND THE WHERE

THE MANAGEMENT OF HEALTHCARE VIOLENCE

THE MANAGEMENT OF HEALTHCARE VIOLENCE

PREVENTING VIOLENCE IN THE WORKPLACE

PREVENTING VIOLENCE IN THE WORKPLACE

CULTURE OF TOLERANCE

CULTURE OF TOLERANCE

REFERENCES

REFERENCES

CHAPTER 21 - AREAS OF HIGHER RISK

CHAPTER 21 - AREAS OF HIGHER RISK

SECURITY SENSITIVE AREAS

SECURITY SENSITIVE AREAS

INFANT ABDUCTIONS FROM HEALTHCARE FACILITIES

INFANT ABDUCTIONS FROM HEALTHCARE FACILITIES

THE BASICS OF THE INFANT SECURITY PLAN

THE BASICS OF THE INFANT SECURITY PLAN

EMERGENCY DEPARTMENT SECURITY

EMERGENCY DEPARTMENT SECURITY

THE HOSPITAL PHARMACY

THE HOSPITAL PHARMACY

REFERENCES

REFERENCES

CHAPTER 22 - AREAS OF SPECIAL CONCERN

CHAPTER 22 - AREAS OF SPECIAL CONCERN

PROTECTED HEALTH INFORMATION

PROTECTED HEALTH INFORMATION

INFORMATION TECHNOLOGY

INFORMATION TECHNOLOGY

MATERIALS MANAGEMENT

MATERIALS MANAGEMENT

THE RESEARCH LABORATORY (ANIMAL)

THE RESEARCH LABORATORY (ANIMAL)

CHILD DEVELOPMENT CENTERS

CHILD DEVELOPMENT CENTERS

BUSINESS OFFICE/CASHIERS

BUSINESS OFFICE/CASHIERS

OTHER AREAS NEEDING SPECIAL SECURITY CONSIDERATION

OTHER AREAS NEEDING SPECIAL SECURITY CONSIDERATION

SECURITY AREAS OF CONCERN SPECIFIC TO THE ORGANIZATION

SECURITY AREAS OF CONCERN SPECIFIC TO THE ORGANIZATION

REFERENCES

REFERENCES

CHAPTER 23 - PARKING AND THE EXTERNAL ENVIRONMENT

CHAPTER 23 - PARKING AND THE EXTERNAL ENVIRONMENT

TYPES OF PARKING AREAS

TYPES OF PARKING AREAS

PARKING SHUTTLE SERVICE

PARKING SHUTTLE SERVICE

VALET SERVICE

VALET SERVICE

TYPES OF PARKERS

TYPES OF PARKERS

AUTOMATED CONTROLS

AUTOMATED CONTROLS

TRAFFIC FLOW AND SPACE ALLOCATION

TRAFFIC FLOW AND SPACE ALLOCATION

PAY FOR PARKING

PAY FOR PARKING

PARKING SYSTEM VIOLATORS

PARKING SYSTEM VIOLATORS

REFERENCES

REFERENCES

CHAPTER 24 - NONACUTE FACILITIES AND OFF-CAMPUS PROGRAMS AND SERVICES

CHAPTER 24 - NONACUTE FACILITIES AND OFF-CAMPUS PROGRAMS AND SERVICES

THE NEED FOR OFF-CAMPUS FACILITIES AND SERVICES

THE NEED FOR OFF-CAMPUS FACILITIES AND SERVICES

HOME HEALTHCARE (COMMUNITY PROVIDER SERVICES)

HOME HEALTHCARE (COMMUNITY PROVIDER SERVICES)

OFF-CAMPUS PATIENT TREATMENT FACILITIES

OFF-CAMPUS PATIENT TREATMENT FACILITIES

LONG-TERM/RESIDENTIAL CARE FACILITIES

LONG-TERM/RESIDENTIAL CARE FACILITIES

NONCLINICAL OFF-CAMPUS FACILITIES

NONCLINICAL OFF-CAMPUS FACILITIES

REFERENCES

REFERENCES

CHAPTER 25 - EMERGENCY PREPAREDNESS: PLANNING AND MANAGEMENT

CHAPTER 25 - EMERGENCY PREPAREDNESS: PLANNING AND MANAGEMENT

REGULATIONS FOR HEALTHCARE EMERGENCY PREPAREDNESS

REGULATIONS FOR HEALTHCARE EMERGENCY PREPAREDNESS

EMERGENCY MANAGEMENT PLANNING

EMERGENCY MANAGEMENT PLANNING

BOMB THREAT

BOMB THREAT

ACTIVE SHOOTER PREVENTION AND RESPONSE

ACTIVE SHOOTER PREVENTION AND RESPONSE

PATIENT DECONTAMINATION

PATIENT DECONTAMINATION

EVACUATION

EVACUATION

EMERGENCY PREPAREDNESS EXERCISE DESIGN AND CONDUCT

EMERGENCY PREPAREDNESS EXERCISE DESIGN AND CONDUCT

REFERENCES

REFERENCES

CHAPTER 26 - A PRIMER FOR HEALTHCARE EXECUTIVES

CHAPTER 26 - A PRIMER FOR HEALTHCARE EXECUTIVES

WHAT BASIC OBJECTIVES SHOULD WE HAVE FOR THE SECURITY PROGRAM?

WHAT BASIC OBJECTIVES SHOULD WE HAVE FOR THE SECURITY PROGRAM?

WHAT LEADERSHIP CHARACTERISTICS SHOULD THE HEALTHCARE SECURITY ADMINISTRATOR POSSESS?

WHAT LEADERSHIP CHARACTERISTICS SHOULD THE HEALTHCARE SECURITY ADMINISTRATOR POSSESS?

WHERE SHOULD SECURITY REPORT?

WHERE SHOULD SECURITY REPORT?

WHAT CUSTOMER SERVICE EXPECTATIONS SHOULD BE ESTABLISHED FOR SECURITY?

WHAT CUSTOMER SERVICE EXPECTATIONS SHOULD BE ESTABLISHED FOR SECURITY?

WHY DO I NEED A SECURITY MASTER PLAN?

WHY DO I NEED A SECURITY MASTER PLAN?

HOW DO WE IDENTIFY OUR SECURITY RISKS AND VULNERABILITIES?

HOW DO WE IDENTIFY OUR SECURITY RISKS AND VULNERABILITIES?

DOES THE COMMUNITY STANDARD HAVE A ROLE?

DOES THE COMMUNITY STANDARD HAVE A ROLE?

THE SECURITY STAFFING MODEL: HOW LARGE A STAFF IS NEEDED?

THE SECURITY STAFFING MODEL: HOW LARGE A STAFF IS NEEDED?

SECURITY TRAINING: WHAT SHOULD I EXPECT?

SECURITY TRAINING: WHAT SHOULD I EXPECT?

HOW DO I KNOW MY SECURITY STAFF ARE COMPETENT?

HOW DO I KNOW MY SECURITY STAFF ARE COMPETENT?

HOW MUCH INVOLVEMENT SHOULD SECURITY HAVE WITH PATIENTS?

HOW MUCH INVOLVEMENT SHOULD SECURITY HAVE WITH PATIENTS?

WHAT TYPE OF UNIFORM SHOULD SECURITY OFFICERS WEAR?

WHAT TYPE OF UNIFORM SHOULD SECURITY OFFICERS WEAR?

WHAT USE OF FORCE OPTIONS SHOULD BE MADE AVAILABLE TO OUR SECURITY STAFF?

WHAT USE OF FORCE OPTIONS SHOULD BE MADE AVAILABLE TO OUR SECURITY STAFF?

HOW SHOULD SECURITY BE DESIGNED INTO THE HEALTHCARE FACILITY?

HOW SHOULD SECURITY BE DESIGNED INTO THE HEALTHCARE FACILITY?

HOW IMPORTANT IS ACCESS CONTROL?

HOW IMPORTANT IS ACCESS CONTROL?

WHERE ARE ALARMS NEEDED?

WHERE ARE ALARMS NEEDED?

WHY INVEST IN VIDEO SURVEILLANCE?

WHY INVEST IN VIDEO SURVEILLANCE?

WHAT OTHER SECURITY TECHNOLOGY APPLICATIONS SHOULD BE CONSIDERED?

WHAT OTHER SECURITY TECHNOLOGY APPLICATIONS SHOULD BE CONSIDERED?

THE INVESTMENT IN SECURITY TECHNOLOGY HAS BEEN MADE, BUT HOW DO WE KNOW IT WORKS?

THE INVESTMENT IN SECURITY TECHNOLOGY HAS BEEN MADE, BUT HOW DO WE KNOW IT WORKS?

HOW CONCERNED SHOULD WE BE ABOUT VIOLENCE IN HEALTHCARE?

HOW CONCERNED SHOULD WE BE ABOUT VIOLENCE IN HEALTHCARE?

ARE WE DOING ENOUGH TO PROTECT OUR INFANT AND PEDIATRIC PATIENTS?

ARE WE DOING ENOUGH TO PROTECT OUR INFANT AND PEDIATRIC PATIENTS?

WHAT SHOULD WE DO DIFFERENTLY TO MANAGE FORENSIC/PRISONER PATIENTS?

WHAT SHOULD WE DO DIFFERENTLY TO MANAGE FORENSIC/PRISONER PATIENTS?

ARE WE DOING ENOUGH TO PROTECT THE PRIVACY OF OUR DATA?

ARE WE DOING ENOUGH TO PROTECT THE PRIVACY OF OUR DATA?

HOW DO WE GET EMPLOYEE INVOLVEMENT IN THE PROTECTION EFFORT?

HOW DO WE GET EMPLOYEE INVOLVEMENT IN THE PROTECTION EFFORT?

WHAT SECURITY-RELATED POLICY AND PROCEDURES DO I NEED?

WHAT SECURITY-RELATED POLICY AND PROCEDURES DO I NEED?

WHAT PERFORMANCE METRICS SHOULD I BE USING FOR BENCHMARKING MY SECURITY PROGRAM?

WHAT PERFORMANCE METRICS SHOULD I BE USING FOR BENCHMARKING MY SECURITY PROGRAM?

REFERENCES

REFERENCES

Mental Health Physical Security Review Checklist

Mental Health Physical Security Review Checklist

Sample Healthcare Security Request for Proposal

Sample Healthcare Security Request for Proposal

1 INTRODUCTION

1 INTRODUCTION

2 INSTRUCTIONS FOR SUBMITTING PROPOSALS

2 INSTRUCTIONS FOR SUBMITTING PROPOSALS

3 SCOPE OF WORK

3 SCOPE OF WORK

4 REQUIREMENTS

4 REQUIREMENTS

APPENDIX A

APPENDIX A

APPENDIX B

APPENDIX B

Glossary

Glossary

Index

Index

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