Description
Emergency Response for Business Professionals provides business managers who do not have in-house security expertise as well as the security professionals who advise them with an overview on how to prepare and react to potential unexpected incidents that can occur to their organization.
The book begins with an overview of the primary principles of business emergency planning, then delves into the considerations that an organization should take when developing their emergency plan. This includes the mitigation strategies for preventing the incident from occurring in the first place. It then shows how to identify and assess the risks the organization may realistically face, choose the commensurate security measures, and create the proper emergency response policies and procedures. The book explores how to respond in the event of an actual emergency, and how to recover business operations to full functionality after an incident occurs.
Emergency Response for Business Professionals looks closely at the most common emergencies that pose concerns for many organizations, such as active shooters, unauthorized visitors, workplace violence, embezzlement, fraud, theft, natural and man-made disasters, major equipment malfunctions, sabotage, labor disputes, and loss of key personnel, among others, along with the appropriate and accepted responses used to respond to each type of incident. It covers methods for training employees in emergency response,
Chapter
Why Should Your Organization Plan for Emergency Response?
Why Should Your Organization Plan for Emergency Response?
Risk Assessment and Emergency Response Planning
Risk Assessment and Emergency Response Planning
Using the Risk Assessment Matrix to Develop an Emergency Response Plan
Using the Risk Assessment Matrix to Develop an Emergency Response Plan
Chapter 1 - Emergency Incidents
Chapter 1 - Emergency Incidents
Types of Emergency Incidents
Types of Emergency Incidents
Standard Response Actions to Emergency Incidents
Standard Response Actions to Emergency Incidents
Planning for Emergency Incidents
Planning for Emergency Incidents
Chapter 2 - Emergency Response Planning Factors
Chapter 2 - Emergency Response Planning Factors
Emergency Response Planning Factors
Emergency Response Planning Factors
Emergency Response Planning Factors
Emergency Response Planning Factors
Balancing Security Measures with Business Efficiencies
Balancing Security Measures with Business Efficiencies
Security and Mitigation Measures
Security and Mitigation Measures
Physical Security Measures
Physical Security Measures
Information Security Measures
Information Security Measures
Personnel Security and Mitigation Measures
Personnel Security and Mitigation Measures
Emergency Response Roles and Responsibilities
Emergency Response Roles and Responsibilities
Emergency Response Plans and Procedures
Emergency Response Plans and Procedures
Collection and Distribution of Resources
Collection and Distribution of Resources
Conclusions Regarding Preparedness
Conclusions Regarding Preparedness
The Two Primary Types of Response
The Two Primary Types of Response
Key Elements of Emergency Response
Key Elements of Emergency Response
Summary of the Response Phase
Summary of the Response Phase
Cleanup and Salvage Operations
Cleanup and Salvage Operations
Customer and Client Information
Customer and Client Information
Mutual Aid and Agreement Activities
Mutual Aid and Agreement Activities
Business Continuity Planning
Business Continuity Planning
Summary of Recovery Operations
Summary of Recovery Operations
Chapter 7 - The Crisis Management Team
Chapter 7 - The Crisis Management Team
Crisis Management Team Tasks and Composition
Crisis Management Team Tasks and Composition
Crisis Management Team Considerations
Crisis Management Team Considerations
Summary Regarding the Crisis Management Team
Summary Regarding the Crisis Management Team
Chapter 8 - Emergency Response Training
Chapter 8 - Emergency Response Training
Initial Emergency Response Training
Initial Emergency Response Training
Recurring Safety and Security Training
Recurring Safety and Security Training
Conclusions on Emergency Response Training
Conclusions on Emergency Response Training
Chapter 9 - Emergency Response Exercises
Chapter 9 - Emergency Response Exercises
Exercise Planning Considerations
Exercise Planning Considerations
Exercise Planning Process
Exercise Planning Process
Summary of Emergency Response Exercises
Summary of Emergency Response Exercises
Chapter 10 - Responding to Emergency Incidents
Chapter 10 - Responding to Emergency Incidents
Various Types of Emergencies and their Accepted Response
Various Types of Emergencies and their Accepted Response
Emergency Response Checklists
Emergency Response Checklists
Summary of Responding to Emergency Incidents
Summary of Responding to Emergency Incidents
Chapter 11 - Emergency Response Case Studies
Chapter 11 - Emergency Response Case Studies
Columbine High School Active-Shooter Incident
Columbine High School Active-Shooter Incident
Oklahoma City Federal Building Truck Bombing
Oklahoma City Federal Building Truck Bombing
“Simply Smashing” Embezzlement Case
“Simply Smashing” Embezzlement Case
Conclusion of Emergency Response Case Studies
Conclusion of Emergency Response Case Studies
Chapter 12 - Legislation Related to Emergency Response
Chapter 12 - Legislation Related to Emergency Response
Occupational Safety and Health Administration Requirements
Occupational Safety and Health Administration Requirements
National Incident Management System
National Incident Management System
Example—Emergency Response Plan
Example—Emergency Response Plan
Emergency Response Checklists
Emergency Response Checklists
Active Shooter Emergency Response Checklist
Active Shooter Emergency Response Checklist
Hostage Situation Emergency Response Checklist
Hostage Situation Emergency Response Checklist
Bomb Threat Emergency Response Checklist
Bomb Threat Emergency Response Checklist
Suspicious Package Emergency Response Checklist
Suspicious Package Emergency Response Checklist
Felony Crime Incident Emergency Response Checklist
Felony Crime Incident Emergency Response Checklist
Biological/Chemical Threat Emergency Response Checklist
Biological/Chemical Threat Emergency Response Checklist