Developing learning capabilities through a quality management program

Author: Araújo Claudia A. S.   Tavares Elaine   de Vargas Eduardo Raupp   Rocha Eduardo  

Publisher: Routledge Ltd

E-ISSN: 1743-9507|35|9|483-498

ISSN: 0264-2069

Source: The Service Industries Journal, Vol.35, Iss.9, 2015-07, pp. : 483-498

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Abstract