A process model of managing organizational change during business process redesign

Author: Sikdar Arijit   Payyazhi Jayashree  

Publisher: Emerald Group Publishing Ltd

E-ISSN: 1758-4116|20|6|971-998

ISSN: 1463-7154

Source: Business Process Management Journal, Vol.20, Iss.6, 2014-10, pp. : 971-998

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Abstract