Evolving readiness index for overhauling the retailing sector through retailing process reengineering implementation

Author： Padhi Sidhartha S.   Jena Sarat K.   Zanger Ingmar   Kapil Kanwal  

Publisher： Emerald Group Publishing Ltd

E-ISSN： 1758-4116|20|6|844-864

ISSN： 1463-7154

Source： Business Process Management Journal, Vol.20, Iss.6, 2014-10, pp. : 844-864

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